HR & People
The people work in your bank, run end to end.
Governed agents run the work between the decisions. Your team keeps every regulated call.
- 5 years retail bankingConsistent
- Led a 6-person teamProbing
- Cash-handling detailConfirmed
What Madison delivers
Faster hiring, an emptier desk, and exits that close clean.
Three flows where agents carry the volume and your team keeps the call, so a lean HR team runs at the standard a bank is held to.
Cleaner shortlists, faster
Every applicant scored against the role with the reasoning written out, and an early phone screen that tests the CV before you spend interview time. Your recruiter advances, always.
A help desk that acts
Answers policy from your handbook with the source cited, then completes the task in the HRMS: leave, payslips, tickets. Anything sensitive routes to a person.
Exits that close with evidence
Captures why someone left, runs the handover, and chases access withdrawal to completion, so the file closes with the evidence an examiner asks for.
The value
Run HR at the standard of a global bank, with the team you have.
Capacity
The volume work, intake, screening, the desk, offboarding, is carried by agents. Your team spends its hours on judgment, not throughput.
Control
Every regulated call stays with a person. The agent prepares the decision and hands it over with the reasoning attached. It never advances, rejects, or makes an offer.
Provable
Every action is written to an exportable log as it happens. When the examiner asks how a decision was reached, the trail already exists.
The employee journey
Orchestrated end to end, on one core.
Not a point tool bolted onto your HRMS. Madison runs the full arc, hire, employ, exit, on the bank's own data. The steps a person owns are marked; everything else the agents carry.
Hire
From a candidate entering the pipeline to a productive first day.
Employ
The desk that answers, and then acts, inside the HRMS.
Exit
From notice to a closed file, with the evidence attached.
A person owns this step
The agents
Agents built for the HR floor.
Each one runs a real flow, shows its work, and stops where a person must decide.
Recruitment
Every channel into one queue, scored against the role with the reasoning written out. The recruiter advances, always.
Employee desk
Policy answered from your handbook with the source shown, then the transaction completed in the HRMS. Human in the loop, full audit trail.
Exit & offboarding
Notice to a closed file: the exit conversation, the handover, and provable evidence that access was withdrawn.
Learning & certification
You load the regulator-mandated courses. The agent follows up with each employee to complete them, tracks who is done, and flags certifications about to lapse, with the audit pack ready.
See it at work
One requisition, scored and evidenced.
Watch a governed agent take a live req from a stack of applications to a shortlist the recruiter can trust, or overrule.
- 01A pipeline scored end to end.
- 02Every score carries its reasoning.
- 03The recruiter advances or overrules.
- Parsed 214 applications across four channels.
- Scored each against the role rubric.
- Wrote a rationale for every score.
- Flagged 3 resume claims to verify — awaiting recruiter.
- Read req REQ-2048
- Ingested 214 applications
- Applied rubric v3.1
- Generated 214 rationales
- Awaiting human decision
Deployment & data
It runs where your data already lives.
The first question a bank asks is where the data goes. The answer is nowhere. Madison installs inside your environment and operates above the systems you already run.
On-prem or air-gapped
Your own data centre, your private cloud, or fully air-gapped. Employee data never leaves the building.
Redacted & private
Personal data is redacted before any model call, and nothing you hold is used to train a model.
Auditable by construction
Every prompt, source, model, and approval written to an exportable log, ready before the examiner asks.
Security & compliance
Held to the standards a bank's own vendors are measured against.
FAQ
Frequently asked questions
See Madison run on your own HR.
Book a demo and see the agents run hiring, the help desk, and exits, with every regulated decision left to your team.