Madison for Commercial Banking
Grow the commercial book — without replacing your core.
Madison is the agentic AI layer for commercial banking. More revenue capacity per relationship manager, faster and more consistent credit decisions, and portfolio risk you can see early — running on the systems you already run.
Live in weeks, not a multi-year transformation.
- −72%
- Prep time
- <24h
- Follow-up SLA
- 6 wks
- Deployed in
Lead with the DSO conversation. Ashfield's Q3 board deck flagged a new distribution contract; ask about working-capital timing before pitching the FX hedge.
How commercial banking works with Madison
One relationship. One shared context. Every team moving together.
Madison carries context and coordinates work across the relationship—from the first conversation through credit, service, and portfolio growth.
Start with the full picture.
What changed, what matters now, and where to act next.
Move credit without the chase.
Gather information, prepare analysis, and coordinate review with context intact.
Get customer issues to the right people.
Coordinate resolution across teams without making the RM the middleman.
Know where to act.
Surface emerging risk, growth opportunities, and next-best actions.
CRM · emails · filings · credit files · service history
Where Madison fits
Not a new core.Not another copilot.
Madison is the orchestration layer across your commercial bank—connecting people, workflows, and existing systems without replacing the infrastructure you already run.
Commercial banking workspaces
From relationship to credit to portfolio.
Start with the workflow that matters most. Each workspace connects people, context, and action on the same orchestration layer.
RM Copilot
Give every RM the full picture.
Prepare for meetings, capture what matters, and keep every commitment moving.
Know the relationship before the conversation.
Capture decisions, commitments, risks, and opportunities.
Turn conversations into coordinated actions across the bank.
Know where the relationship stands, what matters next, and where to deepen it.
Credit
Move credit without the chase.
Gather information, prepare analysis, and coordinate decisions with context intact.
Capture the request, exposure, relationship context, and missing information.
Analyze financials, surface risks, and prepare the credit narrative.
Coordinate questions, revisions, and approvals with context intact.
Track covenants, conditions, and emerging risk.
Client Service
Coordinate resolution across the bank.
Route requests to the right teams, coordinate resolution, and keep everyone informed.
Bring together the request, relationship context, and relevant history.
Route work, assign owners, and coordinate dependencies.
Track actions, decisions, and approvals through resolution.
Give the RM and customer clear, timely updates.
Portfolio Growth
Know where to act across the book.
Surface emerging risk, growth opportunities, and the relationships that need attention.
Surface meaningful shifts across financials, behavior, and relationship activity.
Rank relationships by risk, opportunity, urgency, and value.
Identify wallet gaps, product needs, and moments to engage.
Give the right person the context and next best step.
Trust & sovereignty
Built to pass second-line review.
Because your compliance team reads landing pages too — and we designed this one for them.
The banker always decides
Madison prepares inputs. Credit, pricing, and relationship calls stay with your people.
Auditable, always
Every brief, note, and draft is versioned, attributable, and exportable to your evidence store.
Human-in-the-loop by design
No autonomous sends. No shadow decisions. Sign-off is a first-class citizen.
BYO-LLM
Bring your Azure OpenAI, AWS Bedrock, or private deployment. Your keys, your logs, your controls.
Your tenancy
EU or in-country data residency. No cross-tenant training. Ever.
Your systems
Microsoft 365, Salesforce/Dynamics, nCino, S/4HANA, your data lake — additive, not replacement.
Full security & compliance pack
SOC 2 Type II, ISO 27001, DORA-aligned operational resilience, EBA guidelines on outsourcing, model risk documentation (SR 11-7 / EBA MRM), and reference DPIA.
The business case
Measured. Attributed.Defensible.
Agree the baseline before deployment. Measure the change in production. Expand when the numbers make the case.
Baseline before deployment. Measure in production. Attribute against agreed outcomes.
Roadmap
Start with one workflow.Prove value in weeks.
Start with one high-value workflow, a focused team, and the systems needed to make it work. Measure the impact, then expand from proof.
- 01Scope & connectWeeks 1–2Choose one workflow, one team, and the systems needed to deliver value.
- 02Go liveWeeks 3–4Put the first workflow into production with the pilot team.
- 03Measure & refineWeeks 5–8Track adoption, capacity, speed, and business outcomes.
- 04ExpandFrom week 8Extend to more teams, workflows, and shared context across the bank.
FAQ
The six questions your risk committee will ask.
Design-partner pilot
See Madison on your bank's stack.
Bounded, below-tender, live in weeks. We work with a small number of banks per region — currently accepting three design partners for the next cohort.
- 30-minute working session with an RM on your team
- A live brief on one of your real (masked) clients
- Reference architecture for your CISO
- Scoping doc within 48 hours